Running Affair myRunningAffair
 
Running Affair® About Us

Running Affair provides secure and easy to use sales, registration, and product management resources to better promote and sell your event, race, and training program products on-line, as well as to sell other merchandise, such as event branded products. Our sales solution gives you quicker access to 100% your sales funds in as few as two business days. Using Running Affair you will reduce your overall sales and event costs.

With Running Affair you can easily define any type of product or service as an item for sale. You can create registration related products for events, races, and activity/training programs, among other items; and, create virtually any type of product to sell your merchandise, such as apparel and gear. Our sales and registration pages are designed to highlight your brand and your organization.

Running Affair's primary focus is supporting our customers who provide running and triathlon races and/or fitness and training programs. Our integrated race and training program management facilities give you powerful resources to better support your customer's goals for competitive activities and overall fitness. Beyond helping you sell your events and other products, our goal is to provide you with value added resources that you can provide to your customers that will enhance their participatory experience in races, fitness, and training.

Our fee structure is designed to help you maximize your cash flow and simplify your costs. 100% of your sales funds are deposited to your merchant account within as few as two business days. There is a small purchase transaction fee charged by the payment transaction provider. Running Affair charges a small per registration fee; and, for other merchandise we charge a small percentage of that product's pretax price. We do not charge a separate processing or handling fee and do not add additional charges to your customer. In addition, we do not charge administrative or support fees.
Running Affair's Running Privacy Differentiation

One major differentiator is that Running Affair views your customers as exclusively your customers. We take you and your customer's privacy very seriously. Running Affair does not data mine. We do not sell or give user information or your content to anyone for any reason (except during the sales transaction). We do not display third party ads. And, outside of the transaction related information such as a sales receipt, we do not send any sales or advertising information to your customers. However, Running Affair does have facilities that enable you to email additional information to your customers, such as race information, training program schedules, and notifications of your other product offerings.

We do collect some user meta data exclusively for internal use to enhance the product and product experience and to understand what features our customers use. Meta data is about the content not the content itself. An example of meta data usage is answering questions like "how many users use a given feature? And, what aspects of a feature are used and not used?

We do look at sales accounting information for the purposes of billing our customers for their use of Running Affair.
Our Quality Statement
We believe that quality is when our products and services meet the reasonable needs and expectations of our customer.


Continuous Improvement
Software products are never perfect and are continuously improved. We will strive to the best of our ability to produce the highest level of product quality possible.


Focus on Our Customer
We partner with our customers, to the extent possible, to develop products and services that our customers need and want. Running Affair's primary focus is supporting our customers who provide running and triathlon races and/or fitness and training programs. Our integrated race and training program management facilities give you powerful resources to better support your customer's goals for competitive activities and overall fitness. Beyond helping you sell your events and other products, our goal is to provide you with value added resources that you can provide to your customers that will enhance their participatory experience in races, fitness, and training.


High Level of Company Integrity
Running Affair will act at all times with the highest level of business integrity. We will work with customers in an open, communicative, and collaborative fashion. We will strive to provide a fair and open business relationship.
Contact Us for Additional Information

Please email us at the email addresses below for the following issues:

Running Affair® is wholly owned and operated by Ron and Kathy Franke and is based in Santa Cruz, California. All intellectual property was designed and built by Running Affair® in California. All staff and supporting teams are based in California.